How to Change Email Recipients for Gravity Forms Notifications

Got a new email address? Can’t figure out how to get the forms on your WordPress site to send them to the new one?

If you’re using Gravity Forms, here’s everything you need to know.

1. Head into Gravity Forms

WordPress Menu to get into Gravity Forms
Click on the Forms navigation element.

This will take you to a list of all of the forms on your site.

2. Find the notifications dropdown for the form you want to edit.

notifications dropdown in Gravity Forms
Hover over Settings and then choose Notifications for the form you want to edit.

You’ll see a screen like this:

notifications listing in Gravity Forms

Click on the one you want to edit, though sometimes there will only be one.

3. Email Settings

admin notifications

There are three options for who the emails will go to:

Enter Email allows you to choose any email address you’d like. Note that {admin_email} is a useful address to enter. This little code will pull the primary site email address as set in Settings > General, so down the road you can just change that in one place and not worry about updating a bunch of individual forms.

Select a Field allows you to choose one of the fields you’ve added to your form, as long as there is at least one email field. This is useful if you want to, for example, have an email sent to you from the person who is submitting the form.

Configure Routing gives you a set of more powerful controls so that you can send an email to if the person completing the form chose one value, or if they chose another. So, maybe you’ve got an option “What department are you trying to reach?” and the dropdown options are “Sales” and “Support”. Routing allows you to send the form submission to different people based on user input.

When you’re done, just be sure to click Update Notification

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